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Our Imaging Director heard from a LOT of new people over the past few months and the question you repetitively asked was, “Will the DentiMax Dream Sensor work in my imaging software?”

There are so many different dental imaging software applications out there. Many of them only work natively with the sensor that came with the system (i.e. the “native sensor”). But with the use of a TWAIN driver, the DentiMax sensor will take x-rays with MOST imaging applications out there.

Unless your imaging software came with the ability to acquire "native" images from sensors made by a different manufacturer (i.e. your imaging software is "open"), then you will need to use your software's TWAIN acquisition feature to capture images with the DentiMax sensor.

Since there are so many imaging software systems that DO work with the DentiMax Dream Sensor, it is easier to simply list the closed software applications that DO NOT work with DentiMax (and other sensors):

Carestream Imaging:

The Carestream Imaging software application does NOT work with ANY other sensors on the market except the Carestream sensors. If someone tries to acquire an image via a TWAIN driver into the Carestream software, then the image will return, but the images look TERRIBLE.

Even if we set the sensor to return a “RAW” image (an image with absolutely no processing on it whatsoever), the image still returns looking like a "terrible filter" combination was applied to it, making it completely undiagnostic.

Carestream has found a way to determine when x-ray images returned to their imaging software are from "non Carestream" sensors and they have made it so that these "non Carestream" sensors produce x-ray images that don't look as good as the images from their sensor.

Basically, there is nothing that can be done to make any sensor work in the Carestream software that is a "non Carestream" sensor.

Your options on how to switch from Carestream:

  • Our DentiMax Imaging software allows the Carestream sensor to work natively within our software. So if you are open to changing the imaging software, you could switch over to our open platform imaging software.
  • From there, you can use the Carestream sensors until they die, and swap them out with DentiMax Dream Sensors as you go.
  • We also offer an option that will allow you to convert your Carestream images and data to the DentiMax Imaging Software. You will want to talk with one our DentiMax sales execs for specifics on this.

Schick CDR Software (and all its variants: CDR DICOM, CDR SQL, ETC.)

This is not to be confused with Eaglesoft / Patterson Imaging. The DentiMax Dream Sensor integrates GREAT with Eaglesoft!

It's the integration with Schick CDR imaging software that the problems lie. Some CDR versions work a little better than others, but they ALL capture in the same way, using a TWAIN source.

The CDR software allows for TWAIN acquisitions but it does not automatically return the x-rays images into multiple tiles. The software will not “automatically advance” from tile to tile in single capture mode either.

What this means is that even though you can capture an image into the CDR software via a TWAIN driver, you must click “acquire” on every single tile. For example, if you want to take 4 BWXs, you would have to click your mouse into every tile that you want the image to return.

The workflow is very cumbersome. When capturing an FMX, you would have to click in all 18 tiles and click acquire 18 times with each of the tiles selected. There is no other way to do this with CDR.

Since the workflow is so cumbersome and adds so many additional clicks, this really isn’t a good fit. If you only take PAs or single x-ray images, then you could consider using the DentiMax Sensor with the TWAIN. We have several endodontists who use the DentiMax sensors this way with their CDR software. It works for them.

    Your options on how to switch from CDR Software:

  • The DentiMax Imaging software is an open platform application and is able to natively capture from Schick sensors as well as our own DentiMax Dream Sensors.
  • Now is a really good time to switch out of the Schick CDR software. Dentsply / Sirona is discontinuing their CDR sensors by April 1, 2018. At that time, you will no longer be able to exchange your CDR sensors or get them repaired and receive a refurbished CDR sensor any longer. They plan on having everyone with CDR sensors "exchange them" to the Schick 33 sensors at a fairly expensive price. Schick 33s are currently the most expensive sensors on the market!
  • Switching to the DentiMax Imaging software will allow you to use your CDR sensors until they die, and then you can swap them out with the superior DentiMax Dream sensors!

Sirona Sidexis:

The Sidexis software is similar to the CDR software in that you have to click on “acquire” for every tile that you want to return the x-ray image into. In addition, the Sidexis software forces you to build the x-ray “mounts” based on the sensor or device that you plan on capturing the images from. Because of this, if you use a DentiMax sensor to capture an x-ray into one of these "preexisting tiles," the x-ray may not "fit." You may not be able to see the entire image in the tile: however, by double clicking on the tile, you'll be able to see the entire image.

Because the "tiles" in the x-ray "mounts" are built with a specific Sirona sensor in mind, when you capture from the TWAIN source, by clicking the “scanner” button, the image returns exactly the same way no matter how the "tile" was set-up. This is because the "tile" is expecting the image from the Sirona sensor, so when an image is returned from a different sensor via a TWAIN driver, the software does not automatically orient the image so that they return correctly on the "tiles" of the x-ray "mounts." This leads you to click “acquire” on every "tile" and additionally flip and rotate the images so they appear correctly.

The additional steps and cumbersome workflow makes this a difficult combination. If you are capturing PAs or single images, then this isn’t as much of an issue.

    Your options for switching from Sirona Sidexis to an open system:

  • You can switch to the open platform DentiMax Imaging software where you can use your Sirona sensors until they die and swap them out with the DentiMax sensors.


Most of the applications out there allow some form of TWAIN acquisition. We can set-up our TWAIN driver to capture in “single capture mode” or "batch capture mode” – this simply determines the workflow and the way that we set this is based on how the calling application (the imaging software that you are currently using) handles TWAIN captures.

If you have a question about your specific imaging application, please feel free to call anyone in our imaging department and we can get you the specifics for your imaging software. What the best option would be for you.

You can also take advantage of our “Try Before You Buy” program, so you can see for yourself how the TWAIN acquisition works in your imaging application. That is if you are using a software that isn’t already in this article!

In this article I have reviewed imaging software applications where the DentiMax Dream Sensor does not work optimally, even with a TWAIN driver. However, by using a TWAIN driver, the DentiMax Dream Sensor works beautifully with most of the imaging software programs on the market. And so, if I didn't mention your sensor or its corresponding imaging software, it's highly likely that the DentiMax Dream Sensor will work beautifully in your software! And if your current software happens to be on this "naughty list" for sensor integration, consider moving to our open DentiMax Imaging Software which will free you to use virtually any sensor on the market.

Call (844) 886-9111 to talk to our sensor sales team about how your software integrates with the DentiMax Dream Sensor


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