Many dentists come to DentiMax with specific questions about their existing imaging software and the main question is “Will the DentiMax Dream Sensor work in my software?” The answer is almost always YES, there is the caveat of HOW exactly the sensor will work in any specific imaging software application.
For those of you that have Eaglesoft® and Patterson® Imaging, we have your answers here! In this article we will discuss the difference between the open and closed imaging software applications as well as describe exactly how the Patterson Imaging software works with the DentiMax Dream Sensors.
This leads us to the conversation about open vs. closed imaging software applications. Imaging applications such as Eaglesoft and Patterson Imaging software are what are considered “closed platform” imaging applications. This type of software applications will only work with the sensors that were purchased. They give you this software “for free” since they know that you are being locked into a closed system. The functionality and workflow of the imaging software that you take time to learn with your staff. This is called the “native” workflow and “native capture” process. It is how the native sensors work with the application they came with. This happens with virtually all imaging applications on the market, regardless of who develops them.
“Native capture process” and the good, easy workflow that goes along with it, is when you start in the first tile in the mount you are working with. The sensor goes to “ready”. The x-ray is captured, the resulting image appears in the correct tile and the software automatically moves to the next tile where the sensor is ready again. This continues through the entire series where each image captured appears in its correct tile, in real time, as the x-rays are captured.
It comes down to this:
Closed imaging applications (such as Carestream®, Patterson Imaging, and VixWin®/Gendex®) ONLY allow for this native acquisition process with their own sensors. They do not include or allow the ability to use a non-native sensor within their software. To capture images in a closed application, a TWAIN driver must be used. The DentiMax Dream Sensor's TWAIN has multiple configurations to allow the best, fastest and easiest workflow into all these applications.
Open imaging applications (such as DentiMax Advanced Imaging) allow you to capture from all supported sensors and imaging devices, utilizing the native capture process. Currently ALL intra oral sensors on the market, with the only exception of the Dexis sensor, are natively supported!
How Much Did You Really Pay for Patterson Imaging Software?
Within the Eaglesoft practice management suite lies the additional and completely separate imaging application, Patterson Imaging.
The way Patterson integrates their imaging software into Eaglesoft makes it seem like you are capturing images directly into Eaglesoft itself. This is called the Patterson Imaging application.
If you have Eaglesoft as your management system and purchased it with a Schick® sensor, then your Patterson representative probably told you that you get the imaging software for free. That free software given is the Patterson Imaging software.
If you had Eaglesoft set-up with your first practice, and decided to go with Eaglesoft as your practice management software when you decided to start up a second practice, but chose a different sensor other than Schick, then your Patterson representative probably told you your dental imaging software will cost an additional $4,000.
They basically punished you for not buying their expensive Schick 33 sensors, and this is how you can get trapped into Eaglesoft/Patterson’s “closed” platform imaging software system!
The Headache of Capturing with Patterson and a Traditional TWAIN System
Patterson calls their software an open platform because it allows image capturing via a TWAIN source. This TECHNICALLY means that it allows other devices like sensors from manufacturers other than ones Patterson sells, but it makes the workflow so difficult and cumbersome that no one would be willing to take that much additional time in order to acquire their x-rays from another sensor than Schick.
With a traditional TWAIN mounted into the Eaglesoft/Patterson system, the imaging software added so many steps to capture an FMX 18, that we saw practices who found it to be excessive.
Not only is this more time consuming and complicated for you as the practitioner, but it takes much longer and makes this even more uncomfortable for your patients.
Even if you got an awesome image from a different sensor, nobody could keep up with that many additional clicks in their busy practice!
The DentiMax Solution to Integrating with Patterson/Eaglesoft
With the DentiMax Dream Sensor’s TWAIN, the capture process is easy. With its interface, our company utilizes a process we call the “batch capture process.”
With the batch capture, you can take all of the images that you need for any given series, look at all of the images as they are returned in the TWAIN interface window, and even re-take images without losing your place!
Once you finish capturing all of the images in your selected series, then you only need to click TWICE – the “stop capture” followed by the “return images” buttons – and ALL of the images return to the Patterson Imaging software all at once.
The images return in a “batch,” where they will then all go to the correct tiles in the series in the same order that you captured them in.
DentiMax even creates custom mounts for you which take advantage of the batch capture process. We set up these mounts so that the “source” of the mount is the DentiMax TWAIN (you simply click “acquire” and the interface automatically pops-up with the green “sensor ready” window).
You are ready to start taking your x-rays with one click just like you are used to. We create these mounts and number them in the same order that you already take your BWX, FMX, and other series in, so no changes there.
This also handles the rotations so that all the images automatically return oriented correctly. The order that you took your x-rays in before remains the same order that you continue to take them in. Again, nothing changes.
Instead of having to click up to four times to capture one x-ray image in the set, as you would have had to with a “traditional TWAIN,” you simply select the series you want to capture (like an FMX series), click “acquire,” capture all your images in a natural flow, click “stop” to stop taking the x-rays, and then press the “return” button to have the DentiMax TWAIN interface drop in the captured images into the series, returning all of them automatically into the imaging software.
All of the images return to your Eaglesoft/Patterson Imaging and they all go into the correct tiles as they normally would!
Once you see the process and actually use it a couple times, then you’ll realize how super easy it is. You really can have the award-winning DentiMax Dream Sensor images captured directly into your Eaglesoft system without spending the additional 10K per sensor on new ones for your practice.
If you’d like to experience for yourself how a DentiMax Dream Sensor will work in your Patterson Imaging Software, call our DentiMax Sales Reps today and ask about our FREE, 30-day “Try Before You Buy” program at (844) 886-9111.
This deal is huge for those of you who currently have the Schick CDR sensors with your Eaglesoft, because Sirona® announced that it will discontinue supporting its CDR sensors.
Sirona will no longer repair or replace the CDR sensors after March 31 this year (starting in April of 2018, the beginning of the 2nd quarter). Furthermore, according to Sirnoa, you will ONLY be able to exchange your Schick CDR sensors and pay an additional cost to UPGRADE your CDR sensors to the new Schick 33 sensors.
If you still want the high-quality images that the Schick 33 sensor can produce, but don’t want to pay the high cost for them, then the DentiMax Dream Sensor with its special TWAIN and “batch capture technology” system is perfect for you!
Instead of replacing your CDR sensors with new and extremely expensive Schick 33 sensors, you can just purchase the Dream Sensors at a fraction of the price! Some customers told us they could purchase three DentiMax Dream Sensors for the same amount of money that they would have been forced to pay for one Schick 33 sensor.
The DentiMax Advanced Imaging Software STILL WORKS with Schick Sensors too!
If you’re looking to avoid navigating TWAIN systems with the Patterson/Eaglesoft system, switching to the DentiMax Advanced Imaging software is a great alternative.
The DentiMax Advanced Imaging software is an open platform application and is able to natively capture from Schick sensors as well as our own DentiMax Dream Sensors. This means NO TWAINS!
The same process that you are used to (capturing one tile at a time, the image returns automatically into the tile of the mount you just captured, etc.) remains EXACTLY the same with completely different manufacturer’s sensors!
You can use your existing Schick sensors, introduce new DentiMax Dream Sensors as your Schick sensors break, and have the EXACT same, identical workflow no matter which sensor you happen to use in the DentiMax Advanced Imaging software.
By switching to the DentiMax Advanced Imaging software, this will allow you to use your CDR sensors until they die, then you can swap them out with the superior DentiMax Dream Sensors!
Call our DentiMax Imaging Sales team at (844) 886-9111 to learn more about integrating your Eaglesoft/Patterson system with the DentiMax Dream sensors today!