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Dental Sensor and Imaging Customer Support

You’ve seen the quality of our x-rays that our sensors give and are now ready to set things up in your practice. Our experts at DentiMax will help you hit the ground running. Via the internet, our team will remote into your computer, install/configure everything, and then train you and your staff. Within a short period of time, you will be taking beautiful x-rays!

Have a question about your DentiMax dental sensors and services?


Dream Dental Sensor Care Package

Image of Dental X-Ray Sensor

The Dream Sensor Care Package is offered to our customers as a process to ensure the continuous reliability of the Dream Sensor, as well as to provide technical support to sensor users.

Make a 12-month commitment to the Dream Sensor Care Package, and you will get the following:

  • Free access to the Loaner Sensor Program: Dream SensorCare Package subscribers are entitled to free, temporary use of loaner sensors during a repair period. Nonsubscribers are required to pay a $300 fee each time a sensor requires repair. The only cost to subscribers is shipping.
  • Dial in Your Perfect Image: Our support will help you make your x-ray images not only diagnostic, but as perfect as possible. Whether you want your image darker, sharper, or smoother, we will work with you and your exposure settings to get it just right.
  • Unlimited Support: The package includes unlimited remote technical support. If you run into difficulties, just call us and we will take care of you.
  • Initial and Annual Training: You will get two training sessions (typically one hour per session) every year on the plan.
Hourly Rate

$99/Hour

Request Training
Annual Plan

$500/Year

Request Support

Both of these options include an automatic renewal feature to ensure continuous availability of the Package benefits. Customers who wish to discontinue participation may cancel at the end of their commitment. No refunds are made for partial use of the benefit term and no early cancellation of the monthly commitment is permitted.

Additional Training Resources

Videos & webinars

Subscribe to our YouTube channel for sensor updates.

Product Info

Get sensor specs and imaging details on our Product Info Page.

Call Imaging Support

Call (800) 704-8494 ext. 386 to ask for imaging support.

Imaging News

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