Complete 5-Step Training Solution
To address the very real needs and challenges of today’s practices, our five-step training system is designed to help your team quickly understand, learn, and use DentiMax in a way that increases your production, collections, and overall patient satisfaction.
We want you and your staff to love the DentiMax software — our five-step training program will get you there.
STEP 1: REMOTE SUPPORT SOFTWARE INSTALLATION SET-UP
Our technicians can “remote” into your computers, install DentiMax for you, and work with your employees to customize the software settings for your practice’s unique needs.
STEP 2: TWO DAYS OF IN-OFFICE TRAINING
Our seasoned trainers take two complete days to train you and your staff on DentiMax. On Day One, your front desk will receive training on all the practice management areas of the software, and Day Two your back office (and front office, if you wish) will receive training on all the clinical areas of the software. We will also have a trial run with your staff.
STEP 3: “GO LIVE DAY” ON-CALL SUPPORT
There is nothing quite as fun and exciting as going “live” with a new system. A DentiMax trainer will stand-by via the Internet or telephone for your staff to make sure any additional questions get addressed.
STEP 4: TWO WEEKS OF ADVANCED ONLINE TRAINING
After two weeks of using “live” software, your team is ready for advanced online training. Here DentiMax trainers will address all your staff’s follow-up questions and help them become experts with the software
STEP 5: FIVE WEEKS OF SOFTWARE SUCCESS ASSURANCE
With patients coming in every day with real life needs, your staff may find more questions. DentiMax will call your staff each day for the next three days after going live, then call each week for five weeks.
Your staff can also text message with their trainer during this time period for quick responses.
This training program will help you by letting us be there with you and your staff all along the way. We look forward to taking this journey with you.
No two practices have the same needs. We will happily work with you to customize the package according to your needs. Talk to our sales team to determine which support and training features will work best from our complete program.
Call 844-849-4331 to get details on training packages today.